Consumer protection provided by the UK Consumer Rights Act and the Sale of Goods Act
The UK Consumer Rights Act and Sale of Goods Act protect the purchase of goods and services and recent EU legislation that is not very well known has extended the warranty period of all goods bought in Europe, which includes the UK, to two years. Therefore, it is possible take a manufacturer to court if it only provides a one-year warranty. The UK is still in the EU until the Brexit divorce process come to an end.
Two-year warranty (EU law) –
The Consumer Rights Act replaced the Sale of Goods Act on 1 October 2015
Note that the Consumer Rights Act replaced the Sale of Goods Act on 1 October 2015. It protects goods and services purchased on or after that date. The Sale of Goods Act can be used for goods and services purchased on or before 30 September 2015. It is possible to obtain compensation if the goods fail within their expected useful life under the Sale of Goods Act.
Which? guide to the Sale of Goods Act –
For advice on goods and services bought on or after 1 October 2015, read the following guide on the Consumer Rights Act.
Which guide to the Consumer Rights Act 2015 –
Consumer Rights Act – Rip Off Britain
The BBC programme called “Rip-Off Britain” – broadcasted on BBC1 starting at 9:15am on weekdays when it appears – provides informative consumer advice and useful fact-sheets. It is also available on the BBC’s iPlayer, which now requires registration because it is illegal to watch it without a valid TV licence. The BBC can check if the registration address has one.
Rip Off Britain – http://www.bbc.co.uk/programmes/b00wck32