If you have a problem with Windows,
you stand a good chance of finding it listed and addressed in the 50 most popular
articles.
|
Ref.
Number |
Click
here to go to Google Groups |
|
Click
here to go to the MS Knowledge Base |
| For
access to an article click on the Ref. Number or copy it into the search
box at the destination pages of either of the two links placed in the top two
rows of this table. |
|
| Click
here! for: Windows XP Professional How-to Resources |
| Click here to go to Windows XP
Service Pack 2 (SP2) articles |
| | |
|
| |
| 953356 | Windows
XP SP3: Error message after you upgrade a computer that uses a processor
other than an Intel processor to Windows XP Service Pack 2 or to Windows XP Service
Pack 3: "STOP: 0x0000007E" - You upgrade a computer that uses a processor
other than an Intel processor to Windows XP Service Pack 2 (SP2) or to Windows
XP Service Pack 3 (SP3). Then, you restart the computer. After you do this, you
may receive the following error message: A problem has been detected and Windows
has been shut down to prevent damage to your computer... Technical information:
*** STOP: 0x0000007E (0xC0000005, 0xFC5CCAF3, 0xFC90F8C0, 0xFC90F5C0) SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
When Physical Address Extensions (PAE) is enabled, you may receive the following
error message: STOP 0x000000FC (ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY) - |
| 308424
| How To Use Disk
Management to Configure Dynamic [Hard] Disks
in Windows XP - This step-by-step article describes how to use the Disk Management
snap-in to configure dynamic [hard] disks. |
| 303013
| How to enable 48-bit
Logical Block Addressing support for ATAPI disk drives in Windows XP
- This article describes the Microsoft Windows XP Service Pack 1 (SP1) 48-bit
Logical Block Addressing (LBA) support for ATA Packet Interface (ATAPI) disk drives
that can increase the capacity of your hard disk to more than the current 137
gigabyte (GB) limit. |
| 906602 | How
to troubleshoot common Windows Update, Microsoft Update, and Windows Server Update
Services installation issues |
| 322205 | How
to troubleshoot hardware and software driver problems
in Windows XP |
| 308028 | Resources
for troubleshooting printing problems in Windows
XP |
| 933170 | How
to go back to Windows XP after you have upgraded a Windows XP-based computer to
Windows Vista - After you upgrade a Microsoft Windows XP-based computer to
Windows Vista, you may decide to remove Windows Vista. However, in the Programs
and Features item in Control Panel, there is no option to remove Windows Vista.
This article describes how to remove Windows Vista by reverting to Windows XP. |
| 933168 | How
to restore a computer to a previous Windows installation after you install Windows
Vista |
| 894391 | You
receive a "Generic Host Process" error message
after you start the computer, or DBCS attachment file names are not displayed
in Rich Text e-mail messages |
|
308421 | How
to take ownership of a file or folder in Windows XP - This article describes
how to take ownership of a file or a folder where you have been denied access.
If you must access a file or a folder that you do not have access to, you must
take ownership of that file or folder. When you do this, you replace the security
permissions to have access. |
|
307874 |
How to Disable Simplified Sharing
and Set Permissions on a shared folder in
Windows XP |
| 222193
| Description of the Windows
File Protection Feature - This article describes the Windows File Protection
(WFP) feature. Windows File Protection (WFP) prevents programs from replacing
critical Windows system files. Programs must not overwrite these files because
they are used by the operating system and by other programs. Protecting these
files prevents problems with programs and the operating system. WFP protects critical
system files that are installed as part of Windows (for example, files with a
.dll, .exe, .ocx, and .sys extension and some True Type fonts). WFP uses the file
signatures and catalog files that are generated by code signing to verify if protected
system files are the correct Microsoft versions. Replacement of protected system
files is supported only through the following mechanisms: Windows Service Pack
installation using Update.exe Hotfixes installed using Hotfix.exe or Update.exe
Operating system upgrades using Winnt32.exe Windows Update |
| 927891 | You
receive an access violation error and the system may appear to become unresponsive
when you try to install an update from Windows Update or from Microsoft Update
|
| 932494 | When
you use Automatic Updates to scan for updates or to apply updates to applications
that use Windows Installer, you experience issues that involve the Svchost.exe
process - You use Automatic Updates to scan for updates or to apply updates
to any applications that use Microsoft Windows Installer 3.1. Then, you experience
issues when you use the following update mechanisms: Microsoft Update Windows
Server Update Services (WSUS) The Microsoft Baseline Security Analyzer (MBSA)
2.0 Microsoft Systems Management Server Inventory Tool for Microsoft Updates
(SMS ITMU) |
| 934650 | How
to troubleshoot a service that crashes in Windows
XP - When a service crashes intermittently in Windows XP, little information
is generated about the cause. Therefore, it may be difficult to determine what
is causing the problem. This step-by-step article describes how to use "Debugging
Tools for Windows" to troubleshoot intermittent service crashes. |
| 933274 | Warning
message when you start a Windows XP-based computer: This version of Windows XP
is currently not safe - This article describes the following warning message
that is displayed when a Microsoft Windows XP-based computer starts: Windows
Genuine Advantage This version of Windows XP is no longer secure. |
| 921048
| You cannot
view pictures by using Windows Picture and Fax Viewer in Windows XP.
- When you try to view pictures by using Windows Picture and Fax Viewer in Microsoft
Windows XP, the pictures are not displayed as expected. However, when you view
the pictures by using Microsoft Paint, the pictures are displayed as expected.
Note Some of the picture thumbnails may not be displayed in Windows Explorer.
|
| 914810
| The Automatic
Updates service may stop responding - The Automatic Updates service
may increase memory consumption over time and may eventually become unresponsive.
The memory consumption increases quickly if the Automatic Updates detection cycle
policy is set to do detection frequently, such as every 2 hours. Windows XP
Professional Windows XP Home Edition |
| 916247
| Windows
Genuine Advantage does not validate a copy of Windows XP - The Windows
Genuine Advantage (WGA) validation process does not validate a copy of Microsoft
Windows XP as expected. |
| 919868
| When trying to run the Windows
Genuine Advantage validation check located on the Windows Update web site,
you receive the following error code: "0x80080299" - When trying to run the
Windows Genuine Advantage validation check located on the Windows Update web site,
the following error message is displayed Validation Incomplete: Unable to Perform
Validation (Error Code 0x80080299) You have encountered an unknown error. Please
contact your local product support team for further assistance with this issue.
|
| 922379
| Disk
Defragmenter does not work on a Windows XP-based computer - When you
try to use Disk Defragmenter on a Microsoft Windows XP-based computer, the following
symptoms may occur: When you click Analyze or Defragment, nothing happens.
When you try to use the Defrag.exe command-line tool, you receive the following
error message: Windows cannot connect to the Disk Defragmenter engine. Additionally,
when you open the Properties dialog box for the local hard disk and then click
the Tools tab, one of the following symptoms may occur: The Defragment Now button
is unavailable. When you click Defragment Now, you receive the following error
message: The Disk Defragmenter is not installed on your computer. To install it,
double-click the Add or Remove Programs icon in Control Panel, click the Install/Uninstall
tab, and then follow the instructions on your screen. |
|
310123 | Explanation
of error codes generated by Device Manager in Microsoft Windows XP Professional
- If a computer produces a Code 10 to a Code 49 error message,
the resolution is listed for it. - APPLIES TO Microsoft Windows XP Professional
64-Bit Edition (Itanium) Microsoft Windows XP Home Edition Microsoft Windows
XP Professional |
|
916252 | PRODUCT
ACTIVATION: Error message when you try to activate Windows
XP: "local scripting has been disabled on this computer" - When you
try to activate Microsoft Windows XP, Microsoft Product Activation may be unsuccessful,
and you may receive the following error message: Activate Windows cannot run because
local scripting has been disabled on this computer. Scripting may have been disabled
for virus prevention or as a security measure. Once local scripting has been enabled,
run Activate Windows again. |
|
824125 |
How to replace the motherboard
on a computer that is running Windows Server 2003, Windows XP, or
Windows 2000 |
| 223188
| How to restore
the system/boot drive letter in Windows XP - How to restore the boot
drive letter back to C: when Windows has changed it to another drive letter,
such as F: when the drives in the system have been changed |
| 822800
| "Missing or corrupt Ntfs.sys"
error message when you restart Windows XP after you convert
your hard disk to the NTFS file system - This problem may occur if
the Ntfs.sys file is missing or becomes corrupted when you convert your
hard disk to NTFS. |
| 304040
| |
|
316941 |
How
to install or upgrade to Windows XP |
| 322389
| How
to Obtain the Latest Windows XP Service Pack |
| 811259
| How to determine and
recover from Winsock2 corruption |
| 314058
| A
Description of the Windows XP
Recovery Console |
|
308402
| 'The
Password Is Not Valid' Error Message Appears When You Log On to Recovery
Console in Windows XP |
|
307654
| HOW
TO: Install and Use the Recovery Console
in Windows XP |
|
302796
| How
to troubleshoot the System Restore tool
in Windows XP |
| 306084
| How
to restore the operating system to a previous state
in Windows XP [by using System Restore] |
| 310405
| How
to turn on and turn off System Restore
in Windows XP |
|
304449
| How to
start the System Restore tool at a command prompt
in Windows XP |
| 295299
| HOW
TO: Use the System Restore Utility with
Windows Management Instrumentation in Windows
XP |
| 295659
| The Registry Keys
and Values for the System Restore Utility
|
| 812119
| Windows
System Restore Utility Quits and All Restore
Points Are Deleted |
|
309340 |
How To Back Up to Restore Files
and Folders on Your Computer in Windows XP [A video tutorial showing
how to do it is also available] |
|
307545
| How
To Recover From a Corrupt Registry That
Prevents Windows XP From Starting |
|
322756
| How
to back up, edit, and restore the Registry
in Windows XP |
|
308422
| How
to use Backup to back up files and folders
on your computer in Windows XP [Professional] |
|
320820
| How
to use the Backup utility to back up files
and folders in Windows XP Home Edition |
|
822705
| How
to Troubleshoot Registry Corruption Issues |
| 314062
| The
Latest Windows XP Hardware Compatibility List |
| 315222
| A Description
of the Safe Mode Boot Options in Windows XP |
| 307852
|
How to Start Your PC Using the Last Known Good
Configuration in Windows XP |
|
328001
| You Cannot
Use the "Start Windows Using Last Known Good Configuration"
Feature to Remove SP1 |
| 316434
| How
to Perform Advanced Clean-Boot Troubleshooting
in Windows XP |
| 324722
| Release
Notes for Windows XP Service Pack 1 |
| 330182
| STOP
0x0000007E Error Message After
You Upgrade to Windows XP |
|
315403
| STOP
0x000000ED Error Message When Volume on IDE Drive with Caching Enabled
Is Mounted - when using NTFS file system and
IDE drive - The normal recovery process in such a case is to run the chkdsk
/r command from the
Recovery Console. |
|
317326
| STOP
0x000000D1 Error Message When You Turn Your Computer Off |
| 314063
| Troubleshooting
a STOP 0x0000000A Error in Windows
XP - You may receive the following Stop error message during or after the
installation of Microsoft Windows XP: Stop: 0x0000000A (parameter1, parameter2,
parameter3, parameter4) IRQL_NOT_LESS_OR_EQUAL*** Address x has base at x - filename...
Stop error 0x0000000A (Stop 0x0A) indicates that there was an attempt in kernel
mode to touch pageable memory at too high a process internal request level (IRQL).
Typically, this error occurs when a driver uses an incorrect memory address. Other
possible causes of this error are an incompatible device driver, a general hardware
problem, and incompatible software... |
| 916595
| Stop error message on a Windows
XP-based computer: "STOP 0x000000D1" - On a Microsoft
Windows XP-based computer that is using certain network adapter drivers and certain
host firewall software, you may receive a Stop 0xD1 error message that resembles
the following: STOP 0x000000D1(parameter1, parameter2, parameter3, parameter4)
DRIVER_IRQL_NOT_LESS_OR_EQUAL HTTP.SYS |
| 314830
| "Stop
0x000000A5" Error When You Are Installing Windows XP - When
you are installing Windows XP, you may receive the following Stop error: STOP:
0x000000A5 (Parameter1, Parameter2, Parameter3, Parameter4) The ACPI Bios in this
system is not fully compliant to the specification. Please read the Readme.txt
for possible workarounds, or contact your system vendor for an updated bios. The
bios in this system is not fully ACPI compliant. Please contact your system vendor
for an updated bios. If you are unable to obtain an updated bios or the latest
bios supplied by your vendor is not ACPI compliant, you can turn off ACPI mode
during text mode setup. To do this, simply press the F7 key when you are prompted
to install storage drivers. The system will not notify you that the F7 key was
pressed--it will silently disable ACPI and allow you to continue your installation."
- This behavior can occur if Windows has detected that the BIOS in the computer
is not fully compliant with Advanced Configuration and Power Interface (ACPI).
|
|
315335 | "STOP
0x0000008e" error message during Windows XP setup - When you install
Microsoft Windows XP, you may receive a Stop Error message that is similar
to one of the following while the Setup program is running: STOP 0x0000008e STOP
0x00000050 PAGE_FAULT_IN_NON_PAGED_AREA Additionally, if you troubleshoot by removing
all unnecessary hardware devices that are installed on the computer, and then
you run the Setup program, you may receive an error message that is similar to
the following: Setup cannot copy the file Setupdd.sys. - This behavior may occur
if one of the following conditions is true: One or more of the random access
memory (RAM) modules that are installed on your computer are faulty. The RAM
configuration is incompatible with Windows XP. |
|
314503
| Computer Stops
Responding with a Black [Boot] Screen
When You Start Windows |
|
321305
| WINDOWS
XP PASSWORD PROBLEMSHow
to Log On to Windows XP If You Forget
Your Password or Your Password Expires THERE
ARE SEVERAL OTHER KNOWLEDGE BASE ARTICLES THAT COVER PASSWORD PROBLEMS IN WINDOWS
XP. CLICK HERE! TO GO TO A LIST
OF THEM PLUS A BRIEF DESCRIPTION OF THEIR CONTENTS ON THIS SITE. |
| 314052
| How
to Manually Remove Windows XP and Restore Windows
95, Windows 98, or Windows Millennium |
|
308041
| Resources
for Troubleshooting Startup Problems in Windows
XP |
|
315341
| How
to Reinstall (Perform an In-Place Upgrade)
Windows XP |
|
312369
| You
May Lose Data or Program Settings After Reinstalling,
Repairing, or Upgrading Windows XP |
|
310064
| HOW TO:
Troubleshoot Windows XP Setup Problems When
You Upgrade from Windows 98 or Windows Me |
| |
Hard Disk Runs Continuously
After You Install Office XP |
| 321641 | How
to troubleshoot common problems that may occur when a Windows XP-based computer
cannot read a CD or a DVD - This article describes how to troubleshoot common
problems that may occur when a Microsoft Windows XP-based computer cannot read
a CD or a DVD in a disc drive. This article contains several methods that you
can use to try to resolve these problems. |
| 316529
| CD-R
drive or CD-RW drive is not recognized as a recordable device
- When you attempt to burn data to a compact disc recordable (CD-R) drive or compact
disc rewritable (CD-RW) drive, you may not have the option to send data to the
CD-ROM drive [Applies to Windows XP Home Edition - Windows XP Professional] |
| 314060
| CD-ROM
access is missing and messages cite error
Code 31, Code 32, Code
19, or Code 39 after you remove
Easy CD Creator in Windows XP [Note that the error can occur with any type
of CD-writing or DVD software, not just Roxio software.] |
| 315350
| "Incorrect
function" error message when you access the
CD-ROM drive, the DVD-ROM drive,
or the CD-RW drive |
|
|
Your Computer May Not
Shut Down After You Upgrade to Windows XP |
| 922378
| The PS/2
mouse may not work after you upgrade the operating system to Windows XP
- After you upgrade the operating system to Microsoft Windows XP, the PS/2 mouse
may not work when Windows is running in normal mode. The mouse works when Windows
is running in safe mode. |
|
308029
| Resources
to Help Troubleshoot Shutdown Problems in
Windows XP |
|
283673
| HOW
TO: Enable or Disable Internet Connection Firewall
in Windows XP |
|
314867
| Error
Message - Explorer.exe Has Generated
Errors and Will Be Closed by Windows |
|
315341
| How
to Perform an In-Place Upgrade (Reinstallation) of
Windows XP |
|
307859
| HOW
TO: Change File Associations in Windows
XP |
|
314079
| How
To Use System Files To Create A Boot Disk
To Guard Against Being Unable To Start Windows XP |
| 289022
| HOW
TO: Edit the Boot.ini File in Windows
XP |
| 239780
| Safe
Mode Boot Switches For The Windows XP Boot.ini
File |
| 307987
| HOW
TO: Use File Compression in Windows XP
|
| 290301
| Windows Installer
Clean Up Utility - Use it to get out of uninstallation
problems with XP products |
|
310994
| Obtaining Windows
XP Setup Boot Disks - useful if you are using
the NTFS file system |
| 310637
| Troubleshooting
Invalid CD Key Error Message During Windows
XP Setup |
| 312369
| You May Lose
Data or Program Settings After Reinstalling, Repairing, or Upgrading
Windows XP |
| 310396
| Windows
XP Logon Screen Does Not Appear & the Computer
Continuously Restarts |
| 282096
| Windows
XP Overwrites BeOs Boot Manager on a Multiboot
System |
| 307397
| List of
Supported Display Adapters for Multiple Monitors and
Dualview in Windows XP |
|
922370 | The
Desktop tab does not appear in the Display
Properties dialog box in Windows XP - This problem occurs if the following
two conditions are true: The Turn on Classic shell Group Policy setting is configured.
The value of the ClassicShell entry in the following registry subkey is not
0: HKEY_CURRENT_USER => Software => Microsoft => Windows => CurrentVersion =>
Policies => Explorer Windows XP Home Edition Microsoft Windows XP Professional
|
| 313322
| User
Logon Request is Rejected Without Any Messages |
| 318011
| Windows
Cannot Load Your Profile Because It May Be
Corrupted |
| 310396
| Windows XP Logon
Screen Does Not Appear & the Computer
Continuously Restarts |
|
282866
| How
To Configure Windows XP to Automatically Log On a
User Account |
| |
Cannot play a DVD
in Windows XP |
| |
How to log on to Windows XP if you have
forgotten your password - or your password
expires |
| |
HOW TO: Configure or Disable Solicited
Remote Assistance in Windows XP - also see "Q306586" - "Q306757"
- "306971" - "306800" for Remote
Assistance information. |
|
|
A little-documented trick to get XP
to recognise an early ACPI- compliant BIOS when it won't do so by itself. |
| 301911
| HOW TO:
Use the Program Compatibility Wizard in Windows
XP |
| 292533
| HOW
TO: Use Windows Program Compatibility Mode
in Windows XP |
| 319580
| Windows
XP Application Compatibility Update (April
10, 2002) |
| 316417
| "Setup
Cannot Upgrade Some Settings" Error Message When You Reinstall
Windows XP |
| 320855
| Description
of the Windows XP Internet Connection Firewall
(ICF) |
|
302414
| Unable
to Use Power Management Features |
|
306478
| Troubleshooting
America Online [AOL] in Windows XP |
| 283080
| Description
of the New Command Line Defrag.exe Included
with Windows XP |
| 301041
| HOW
TO: Install NetBEUI on Windows XP |
| 286568
| Using
Application Verifier (AppVerifier)
to Troubleshoot Programs in Windows XP |
|
306187
| HOW
TO: Use the Files and Settings Transfer Wizard
with a Wizard Disk in Windows XP. Also click
the link to read the page deveoted to the Files
and Settings Transfer Wizard on this site. |
|
307886 | How
To Move the Paging File in Windows XP - This
article describes how to change the location of the paging file in Windows XP.
The paging file is the area on the hard disk that Windows uses as if it were random
access memory (RAM) This is sometimes known as "virtual memory." By default, Windows
stores this file on the same partition as the Windows system files. You can increase
the performance of Windows, and increase free space on the boot partition, by
moving this file to a different partition. |
|
316528
| "Your
System Has No Paging File [Virtual Memory
swap file] or the Paging File Is Too Small" Error Message After Windows XP Upgrade
|
| 330909
| Hibernation
Problem on Computers with 1 GB of RAM |
| 909095
| The
computer occasionally does not hibernate and
you receive an "Insufficient System Resources Exist to Complete the API"
error message in Windows XP with Service Pack 2, in Windows XP Tablet PC Edition
2005, or in Windows XP Media Center Edition 2005. - You use a computer that is
running Microsoft Windows XP with Service Pack 2 (SP2), Microsoft Windows XP Tablet
PC Edition 2005, or Microsoft Windows XP Media Center Edition 2005. When you try
to put the computer in hibernation, the computer occasionally does not hibernate.
When this problem occurs, you receive an error message that is similar to the
following: Insufficient System Resources Exist to Complete the API. When you experience
this problem, the hibernate feature is not available on the computer until you
restart the computer. This problem typically occurs when the computer uses 1 gigabyte
(GB) or more of RAM. |
| 815485
| Overview
of the WPA Wireless Security Update in Windows
XP - This article discusses the new Wi-Fi Protected Access (WPA) update in Windows
XP - Home and Pro |
| 310525
| Description
of the FAT32 File System in Windows XP |
| 314463
| Limitations
of the FAT32 File System in Windows XP |
| 314878
| The Default
Cluster Size for the NTFS and FAT
File Systems |
|
306126
| HOW
TO: Configure Internet Connection Sharing in Windows XP |
| |
How to Configure a Static
Client for Windows XP Internet Connection
Sharing [How to configure a host, such as a server, with a static IP
address rather than allowing the host to be configured with a dynamic IP Address,
which is different every time.] |
|
309524
| How
to Configure Windows XP ICS [Internet Connection
Sharing] for an Internal PPTP Server [This is particularly important
when a VPN (Virtual Private Networking)
connection is being used. Note also that the Windows XP ICF (Internet Connection
Firewall) can block a VPN connection unless it is set to allow traffic
through the required port.] |
|
318030
| You Cannot
Access Shared Files and Folders or Browse Computers in the Workgroup |
| 314850
| Windows XP IPConfig
Syntax |
| 314067
| How to
Troubleshoot TCP/IP
Connectivity with Windows XP |
|
822603
| Availability
of the Windows XP SP1 USB 1.1 and 2.0 Update |
| 817472
| IDE
ATA and ATAPI Disks Use PIO Mode
After Multiple Time-Out or CRC Errors Occur |
|
318966
| Problems
Viewing, Editing, or Printing Some Images in Windows XP |
| 308007
| Troubleshooting
Home Networking in Windows XP |
|
309173
| Error
in XP's Search facility: Using the "A
Word or Phrase in the File" Search Criterion May Not Work |
| 309447
| Content
Search Does Not Search All File Types for
the Specified String |
| 299357
| How
to Reset Internet Protocol (TCP/IP) in
Windows XP |
| 824146
| MS03-039:
A Buffer Overrun in RPCSS Could Allow an Attacker to Run Malicious Programs.
"Remote Procedure Call (RPC) is a protocol
that is used by Windows... There are three identified vulnerabilities in the part
of the Windows RPC service (RPCSS) that deals with RPC messages for DCOM activation." |
| 309531
| How
to Gain Access to the System Volume Information
Folder [that stores the System Recovery restore
point data files] |
|
318378
| How
to Reinstall or Repair Internet Explorer and Outlook
Express in Windows XP |
| 316930
| A Runtime
Error has occurred. Do you wish to Debug? Line: line number... "BUG: MSXML
3.0 Causes a Problem in Segment Viewer" |
| 316506
| Chkdsk
Runs Each Time That You Start Your Computer |
| 283340
| Chkdsk
in Read-Only Mode Does Not Detect Corruption on NTFS
Volume. |
|
831426
| Chkdsk.exe
[CHKDSK] or Autochk.exe starts when you try to shut down
or restart your computer |
| 160963
| Chkdsk:
CHKNTFS.EXE: What You Can Use It For |
| 823439
| "Cannot
Open Volume for Direct Access" Error Message When Chkdsk
Runs at Startup [Microsoft is researching this problem and will post more
information in this article when the information becomes available] |
| 294427
| Windows
XP Stops Responding at the Welcome
Screen [Error message: System restart has been paused: Continue with
system restart. Delete restoration data and proceed to system boot menu] |
| 326549
| You Cannot
View or Change the Read-Only or
System Attribute of Folders
[folders not files] |
|
311806
| Windows
XP restarts when you try to shut
down your computer |
|
282089
| "The Language
of This Installation of Windows Differs from the One You Are Installing" Error
Message |
| 891717
| You receive
an error [message] when you run the Microsoft
Windows Malicious Software Removal Tool |
| 811151
| How
to copy data from a corrupted user profile to a new profile
[You can use this method to copy the user data from a User Account that
is not corrupt to a new User Account. If the settings are the same or nearly the
same, you won't have to waste time setting up the new User Account.] |
| 319974
| How
to create a custom default user profile "This
article describes how to create a custom default user profile in Windows XP. A
custom default user profile is helpful if several people use the same computer
but each user wants a separate profile and access to shared resources. When multiple
users log on locally to the same computer, Windows XP uses the built-in default
user profile as a template to assign a profile to each new user. You can replace
this built-in profile with a custom default user profile so that each new user
receives a custom version of the profile." |
|
|
Outlook Express:
Mail Folders, Address Book, and E-mail Messages Are Missing After
You Upgrade to Microsoft Windows XP [Includes information about transferring
Outlook Express user data.] |
|
282599 |
Frequently asked questions [FAQs] about Ctfmon.exe |
| 329441
| What to do when you cannot
create a network connection after you restore Windows XP |
| 307844
| |
| 891894
| You
receive an I/O device error message when you
try to use your CD drive in Windows XP |
| 921046
| Error message when you connect
a keyboard or an external number pad to a Windows
XP-based computer: "Kbdhid.sys file missing" - When you connect a keyboard
or an external number pad to a Microsoft Windows XP-based computer, you receive
an error message that resembles the following: Kbdhid.sys file missing. |
| 266668
| Add/Remove
Programs tool displays installed programs incorrectly |
| For
access to an article click on the Ref.
Number or copy it into the search box
at the destination pages of either of the two links placed in
the top two rows of this table. |
Windows
XP Service Pack 3Windows XP SP3
is now available for download. Click
here! to download it. MS Knowledge
Base article 946480 - (A very long) List of fixes that are included in Windows
XP Service Pack 3 - "This article
lists the problems that are fixed in Windows XP Service Pack 3 (SP3). Service
packs are cumulative. This means that the problems that are fixed in a service
pack are also fixed in later service packs. For example, Windows XP SP3 contains
all the fixes that are included in Windows XP Service Pack 2 (SP2)... "This
article contains a list of Microsoft Knowledge Base (KB) articles that describe
the fixes and updates that were added in Windows XP Service Pack 3 (SP3). This
article is primarily intended to help IT Professionals and corporate helpdesks
support and maintain a companys computer system." - http://support.microsoft.com/kb/946480/en-us |
Windows XP Service Pack 2Links
to some relevant pages outside the Knowledge base:What
to Know Before You Download and Install Windows XP SP2 Installing
Service Pack 2 Windows
Application Compatibility: the Application Compatibility Toolkit
Windows
XP Service Pack 2 Support Center Top
10 Reasons to Install Windows XP Service Pack 2 Download
the 266MB "Network Install" version of Windows XP Service Pack 2 Click
here! to go to
the Windows Service Pack 2 (SP2) page on this site. |
| 888399
| You receive a "STOP
0x000000D1" error message on your Windows XP Service Pack 2-based portable
[notebook/laptop] computer |
| 885523
|
You receive a Stop c0000135 and winsrv
was not found error message after you install Windows XP Service Pack
2 |
| 873152
| You occasionally
receive a STOP 0x000000D1 error message when
your Windows XP Service Pack 2-based computer resumes
from standby |
|
916261 | You
cannot turn on the Automatic Updates feature on a
Windows XP Service Pack 2-based computer - You may experience the following
problems on a Microsoft Windows XP Service Pack 2 (SP2)-based computer: The
Automatic Updates feature is turned off in the Security Center. Additionally,
you cannot turn on the Automatic Updates feature. When you try to install updates
from the Microsoft Windows Update Web site, you may receive an error message that
resembles the following: 0x80070424 The Automatic Updates service may be missing
in the Services snap-in. In the registry, one or both of the following registry
subkeys are missing: |
| 916259
| The Windows Update Web site
and the Microsoft Update Web site do not scan for updates when you repair a failed
installation of Windows XP Service Pack 2 or of Windows XP Service Pack 1
- You repair a failed installation of Microsoft Windows XP Service Pack 2 (SP2)
or of Windows XP Service Pack 1 (SP1) by using a Windows XP original release version
CD. However, when you visit the Microsoft Windows Update Web site and the Microsoft
Update Web site, the Web sites no longer scan for updates. |
| 922374
| You cannot turn on automatic
updates when you try to configure Windows Automatic
Updates in Windows XP - When you try to configure Windows Automatic
Updates in Control Panel on a Microsoft Windows XP-based computer, you cannot
turn on automatic updates. This problem occurs after you have applied Windows
XP Service Pack 2 (SP2). |
| 873148
| You receive an "Access
is denied" error message when you try to install
Windows XP Service Pack 2 [Also answers why a
"Control ID not found" error message is produced
when installing the Windows XP SP2 update] |
|
322389
| How
to Obtain the Latest Windows XP Service Pack |
| 884130
| Programs
that are known to experience a loss of functionality when
they run on a Windows XP Service Pack 2-based computer |
| 835935
| Release
notes for Windows XP Service Pack 2 |
| 875364
| Detailed
Windows XP Service Pack 2 installation walkthrough |
| 875350
| How
to remove Windows
XP Service Pack 2 from your computer |
| 811113
| List
of fixes included in Windows XP Service Pack 2 |
| 893357
| The Wi-Fi
Protected Access 2 (WPA2)/Wireless Provisioning Services Information
Element ( WPS IE) update for Windows XP with Service Pack 2 [ SP2]
is available. - [This update allows Windows XP SP2's wireless networking software
to use WPA2 data encryption provided by a Wireless Access Point (WAP) or
router] |
| 883523
| Your CD-RW
drive is not recognized as a rewritable
drive in Microsoft Windows XP Service Pack 2 |
|
842242
| Some
[web-related] programs seem to stop working after you
install Windows XP Service Pack 2 [The Windows Firewall is enabled and
blocks unsolicited connections to your computer] |
|
885894
| Update
for Windows XP Service Pack 2 (fixes stalled installer problem) |
| 884907
| Your
Windows XP Service Pack 2 installation may stop,
and you do not receive an error message |
|
878472
| You receive
the Control ID not found error message when
you try to install Windows XP Service Pack 2 |
|
878474
|
Your computer repeatedly restarts after you
install Windows XP Service Pack 2 |
|
885626
| Your
computer stops responding when you restart to complete
the installation of Windows XP Service Pack 2 |
| 875355
| How
to use the Automatic Recovery feature
to recover your computer if the Windows XP Service Pack 2 Setup program is not
completed successfully |
|
875363
| Your
multiplayer games do not work correctly after
you install Windows XP Service Pack 2 |
|
878459
| The Windows
Explorer status bar is not visible after you install Windows XP Service
Pack 2 |
| 843020
| Cannot
Play Licensed Media Content in Windows Media Player
After You Remove Windows XP Service Pack 2 |
|
878454
| How
to help protect your computer if you decide to remove Windows XP Service Pack
2 |
| 838207
| List
of networking fixes in Windows XP Service
Pack 2 |
| 870702
|
How to troubleshoot wireless network connections
in Windows XP Service Pack 2 |
| 871122
| Error
message when you try to run the Wireless
Network Setup Wizard after you update to Windows XP Service
Pack 2 |
| 883259
| How
to install and configure Bluetooth
devices in Windows XP Service
Pack 2 |
| 875357
| Troubleshooting
Windows Firewall settings in Windows XP Service Pack 2 |
| 920074
| You cannot
start the Windows Firewall service in Windows XP SP2 - After you install
Microsoft Windows XP Service Pack 2 (SP2), you cannot start the Windows Firewall
service. Specifically, you experience one or more of the following symptoms:
Windows Firewall/Internet Connection Sharing (ICS) is not displayed in the Services
list in Control Panel. Windows Firewall/Internet Connection Sharing (ICS) is
displayed in the Services list, but you cannot start this service. You receive
the following error message when you try to access Windows Firewall settings:
Due to an unidentified problem, Windows cannot display Windows Firewall settings.
|
| 875351
| You receive
a Data Execution Prevention error message
in Windows XP Service Pack 2 |
|
896256 |
Computers that are running Windows XP Service Pack 2
and that are equipped with multiple processors
that support processor power management features may experience decreased performance |
| 885222
| Performance of FireWire
[1394a (FireWire 400) or 1394b (FireWire 800)]
devices may decrease after you install Windows XP Service Pack 2
|
| 875362
| The Computer
Browser service does not start and event ID
7024 is logged when you restart your Windows XP Service Pack 2-based
computer |
|
Ref.
Number |
Click
here to go to Google Groups |
| Click
here to go to the MS Knowledge Base |
| For
access to an article click on the Ref.
Number or copy it into the search box
at the destination pages of either of the two links placed in
the top two rows of this table. |
| 942818 | Error
message after you install a Windows Internet Explorer
7 update from Windows Update or from Microsoft Update: "Webpage cannot
be displayed" - You install a Windows Internet Explorer 7 update from Windows
Update or from Microsoft Update. Then, you start Windows Internet Explorer 7,
and you try to visit an external Web site. In this scenario, you may receive the
following error message: Webpage cannot be displayed |
| 917925 | Error
message when you try to install Internet Explorer 7:
"Internet Explorer could not be installed" |
|
883256
| How to
manage Internet Explorer add-ons in Windows
XP Service Pack 2 |
|
870700 |
How to troubleshoot
problems accessing secure Web pages with Internet Explorer 6 Service
Pack 2 |
| 883255
| How to
configure Internet Explorer automatic download prompts
on your Windows XP Service Pack 2-based computer |
| 843017
| Description
of the Internet Explorer Information Bar in
Windows XP SP2 |
| 883260
| Description
of how the Attachment Manager [in Internet
Explorer/Outlook Express] works in Windows XP Service Pack 2 |
| 878465
| You cannot
use the settings on the Privacy tab in Internet
Options to permit or to block cookies
for a Web site that is in a custom zone in Windows XP Service Pack 2 |
| 843016
| How
to configure the Pop-up Blocker in Internet
Explorer [that is added with the installation of Windows XP
SP2] |
| 250747
| Right-Clicking
an Image File and Selecting "Save Picture As" Does
Not Save Image with the Correct Extension |
| 810978
| Internet
Explorer Saves Images As Bitmaps (.bmp
Files) |
| 260650
| Internet
Explorer Does Not Save Graphics Files in the Proper Format
[As Bmps instead of Gifs, etc] |
|
276550
| Description and
Availability of Internet Explorer Error Reporting Tool
|
| 196646
| How
to Make Web Pages Available for Offline
Viewing |
|
281679
| You
Cannot Open New Internet Explorer Window or Nothing Happens After You Click a
Link |
| 185644
| ActiveX
Security Setting Changes Automatically After Upgrade |
| 191451
| Internet
Explorer Does Not Save Connection Settings
- IE 3.02 to IE 4.01 |
|
261328
| Cipher
Strength [Number of Encryption Bits] Appears as 0-Bit
in Internet Explorer |
|
235589
| Error Message
- This Web Page Could Not Be Saved |
| 816093
| Flaw
in the Microsoft Java Virtual Machine (VM) Could Enable System Compromise
- affects most versions of Windows and Internet Explorer |
| 228457
| Description of
the Fixmapi.exe Tool Included with Internet
Explorer 5 [and higher versions of IE], which fixes problems
with MAPI files. |
| 870669
| How
to disable the ADODB.Stream object from
Internet Explorer |
| 833633
| How
to strengthen the security settings for
the Local Machine (or the My Computer) zone in Internet
Explorer [If applied, ActiveX Controls
and Java applets will not run in the Local
Machine zone] |
|
281967 |
Computer stops responding
(hangs) during setup when you install updates
or when you add new hardware. When you try to install a Microsoft Internet
Explorer 5.5 service pack or a Microsoft Internet Explorer 6, your computer may
stop responding when Setup is 70 percent complete, or you may receive the following
error message: Error 52: Setup could not finish opening a file on your destination
disc |
| 235300
| Outlook
Express Starts Very Slowly |
|
318378
| How
to Reinstall or Repair Internet Explorer and Outlook
Express in Windows XP |
| |
Outlook Express:
Mail Folders, Address Book, and E-mail Messages Are Missing After
You Upgrade to Microsoft Windows XP [Includes information about transferring Outlook
Express user data.] |
|
291387
| Using
Virus Protection Features in Outlook
Express 6.0 |
|
247706
| OUTLOOK
EXPRESS - Error Message: MSIMN Caused
an Invalid Page Fault in Module Wab32.dll
|
| 312355
| Unable
to Open EML [E-MAIL] File Attachments in Outlook
Express - Microsoft Outlook Express 5.5 for Windows Millennium Edition |
| 883257
|
Description of plain text mode in Outlook
Express in Windows XP Service Pack 2 |
| 843018
| Images
are blocked when you open an e-mail message
in Outlook Express on a Windows XP Service
Pack 2-based computer |
|
883613
| Outlook
Express automatically downloads external content
when you reply to a message or forward a message on a Windows XP Service
Pack 2-based computer |
|
270670
| How
to Back Up and Recover Outlook
Express Data |
|
|
Outlook Express:
Mail Folders, Address Book, and E-mail Messages Are Missing After
You Upgrade to Microsoft Windows XP [Includes information about transferring
Outlook Express user data.] |
|
276511
| How
to Backup and Restore Outlook
Express Blocked Senders' List and Mail Rules |
| |
How to use additional command-line switches that are
not included in Outlook 2000 ["The Microsoft Outlook Help file contains an
entry that lists command-line switches, which you can use to start Outlook in
a specific mode or with a specific form. This article lists additional command-line
switches that are not included in the Help topic."] |
