Windows XP: Fix Startup / Shutdown Problems

At startup the Windows XP logon screen does not appear and the computer continuously restarts

The problem can occur in Windows XP Home and Professional Editions.

“SYMPTOMS: When you start your computer, the Microsoft Windows XP startup screen appears, and then the computer may restart. The Windows XP logon screen does not appear.

“CAUSE: This issue may occur if the Kernel32.dll file is missing or damaged.

“RESOLUTION: To resolve this issue, use the Windows Recovery Console to extract a new copy of the Kernel32.dll file from the original Windows XP CD.”

Note that when you make changes to system files always make sure that you have a recent system backup or system image that you can restore should anything go wrong that prevents Windows from booting, etc.

Click on the following link to a MS Knowledge Base article to find out how to do use the Recovery Console to do that:

Windows XP logon screen does not appear and the computer continuously restarts –

https://support.microsoft.com/en-us/kb/310396

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