PC Buyer Beware! - Don't get ripped off - Forewarned is forearmed


Home Page

AGP - Video/Graphics Cards

BIOS

Build a PC

Desktop PCs

Disk Drives

FireWire & USB

Gaming

Great Sites

Laptop/Notebook PCs

Links to Other Sites

Linux

Media Center PCs

Modems - Dial-up

Motherboards, PC Cases and Power Supplies

Monitors

Networking

Newsgroups

Other PC Information

Problems & Solutions

Processors

Processor Sockets

Purchase Check List

RAM

Security

Software

Sound

Support - Technical

Technical Stuff

Tips & Tricks

Upgrade Checklists

USB & FireWire

Video/Graphics Cards

Warranties

Windows Support

Windows Vista

Windows 7

Forewarned is forearmed...

Custom Search

This website has lost 75% of its visitors due to Google's search-algorithm update called Panda, which now favours Google's own ads and products, business sites and Wikipedia on the first page of search results, making finding information sites like this one difficult, so if you value it as a source of computer information please bookmark it.

Diagnostics: Page 4

Troubleshooting Windows 7 Problems with Microsoft Knowledge Base

The Selection Menu

The MS Knowledge Base articles are grouped according to the versions of Windows to which they apply. Click a link below to go to articles on the designated version(s) of Windows. You can also scroll down the page. The General Articles, and the articles on Windows 95, Windows 98, Windows 98 SE, and Windows Me are on Page 1. The articles on Windows XP and Windows XP SP2 & SP3 are on Page 2. The articles on Windows Vista are on Page 3. The articles on Windows 7 are on this page. Use your browser's Back button to return to this point on this page.

General Articles

Windows 95/98

Windows 98

Windows 98/Me

Windows 95/98/Me

Windows Me

Windows XP

Windows XP Service Pack 2 (SP2 & SP3)

 

Windows Vista

 

Windows 7

[This page]

Internet Explorer/Outlook Express


MS Knowledge Base Articles Relevant to Windows 7

Windows STOP messages

The Stop Messages included in the list below only apply to the Windows NT-based operating systems, Windows NT, Windows 2000, Windows XP and Windows Vista.

Here are some pages on Microsoft's site that deal with Stop Messages:

Troubleshooting Stop Messages: General Strategies

Troubleshooting Specific Stop Messages

MSDN [very extensive] List of Win XP STOP Messages

How to download updates and drivers from the Windows Update Catalog

"Learn how to download updates, enhancements, and Windows Hardware Quality Lab (WHQL) logo device drivers from the Windows Update Catalog. You can search the Windows Update Catalog to find updates (such as updated system files, service packs, new Windows features, and device drivers) to download and to install across your home or corporate network on Microsoft Windows-based computers that are running Microsoft Windows 98, Microsoft Windows Millennium Edition, Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Server 2003..." -

http://support.microsoft.com/?kbid=323166


Windows 7 Microsoft Knowledge Base articles

In the table below are some of the MS Knowledge Base articles on Windows 7. Click the reference number in the first column to go to that article.

Click here! to enter your own searches in the MS Knowledge Base.

Click here! to go to Google Groups.

Click the MS Knowledge Base reference number to go to that article

Description of the problem

 

Windows 7 Support Centre -

http://support.microsoft.com/ph/14019/en-gb#tab0

 
Search support (KB) and help content - "Microsoft Help and Support" - http://support.microsoft.com/search/?spid=11732
 
There are currently (February 2010) many Windows 7 Update errors, two of which are provided below. To find others, click here! to bring up a MS Knowledge Base page showing the results of a search for Windows 7 articles.
 
Windows Update error 80246008 - You must be logged on as an administrator to perform these steps. If you receive Windows Update error 80246008 while downloading updates, you might need to change the Background Intelligent Transfer Service (BITS) or Windows Event Log service settings, and then restart each service.
 
Windows Update error 80073712 - The System Update Readiness Tool for Windows can correct some conditions that cause Windows Update error 80073712 error. You can access and run this tool by reading this Knowledge Base article on the Microsoft Help and Support website.
2578723
Windows 7 Network connections are stuck in Public mode - "This issue can occur if you have at inadvertently selected the checkbox beside the option to Treat all future networks that I connect to as public, and don’t ask me again. Once this option is set, you may be unable to change this setting." - This Knowledge Base article provides an automatic fix to this networking problem that was a real pain to fix manually.
2300639
The desktop stops responding for some time after you resume the display on a computer that is running Windows 7 - When you move the mouse to the bottom of the screen, the taskbar does not appear. When you press the windows key, the taskbar and the Start menu do not appear. When you click or double-click any desktop icon, there is no response. Read this forum thread - Win7 64-bit locks up after idle.
929833

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 - "This article describes how to use the System File Checker tool (SFC.exe) to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. For example, some Windows functions may not work, or Windows may crash. The System File Checker tool (SFC.exe) scans for missing or corrupted system files and repairs them."

926185

No restore points are available when you use Windows Vista, Windows 7 or Windows Server 2008-based operating systems in a dual-boot configuration together with an earlier Windows operating system - When you use the System Restore feature in Windows Vista, you receive the following message: No Restore Points have been created on your computer's system disk. Additionally, only the most recent backup files from Windows Vista Complete PC Backup are available. Earlier versions of the backup files are unavailable. You experience this problem if you are running Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2 on a computer that is also configured to run an earlier Windows operating system.


The General Articles, and the articles on Windows 95, Windows 98, Windows 98 SE, and Windows Me are on Page 1.

The articles on Windows XP are on Page 2.


To the top of the page

PC Buyer Beware! Copyright © Eric Legge 2004-2011. All rights reserved.