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CD/DVD/Blu-ray optical drive/writer problems in the Microsoft Knowledge Base

CLICK HERE! TO RETURN TO THE CD/DVD/BLU-RAY DRIVE PROBLEMS PAGES

Click the MS Knowledge Base article reference number to go to that article	Description of the problem
	The 50 most popular Knowledge Base articles - http://support.microsoft.com/gp/topkbs Note that you can enter the six-digit KB article ID number in the Search box at http://support.microsoft.com/ to bring it up or enter a search term of your own to find KB articles. How to troubleshoot problems that occur when you play a DVD in Windows XP - http://support.microsoft.com/kb/308012
CD-Recordable FAQs (covers CD-R and CD-RW)	http://www.cdrfaq.org/
315345	"CD Recording Software Will Cause Windows to Become Unstable" error message when you start Windows XP - When you start Microsoft Windows XP, you may receive an error message that is similar to the following: Devices or applications disabled CD Recording software will cause Windows to become unstable. Windows has prevented these drivers from loading.
929461	The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista - Describes a problem that may occur if the filter drivers in the CD and the DVD storage stack are not migrated successfully to Windows Vista.
310123	Explanation of error codes generated by Device Manager in Windows XP Professional [and Windows XP Home Edition] - You probably reached this article because Device Manager reported an error code, and you are not sure how to resolve it. In this article, we will help you find your error code and suggest what you might try to correct the error. If a computers CD or DVD drive produces a Code 10 to a Code 49 error message, the resolution is listed for it. - APPLIES TO • Microsoft Windows XP Professional 64-Bit Edition (Itanium) • Microsoft Windows XP Home Edition • Microsoft Windows XP Professional
306641	How To Erase Files From a CD-RW Disc in Windows XP - http://support.microsoft.com/kb/306641
-	Erase a CD or DVD - Applies to all editions of Windows Vista - http://windowshelp.microsoft.com/Windows/...
324129	How to troubleshoot issues that occur when you write data to a CD-R or CD-RW optical disc in Windows XP - Describes how to troubleshoot problems that occur when you write to CD-R and CD-RW discs. This includes hardware and device driver compatibility issues, specific error messages, links to related articles, and other online support options.
930526	How to enable the DVD Library in Windows Media Center on a Windows Vista-based computer - This article describes how to enable the DVD Library feature in Windows Media Center on a Windows Vista-based computer. Note In Microsoft Windows XP Media Center Edition 2005, DVD content that is stored on the hard disk appears in the My Videos folder. Windows Media Center on a Windows Vista-based computer displays DVD content in a DVD gallery. However, the DVD Gallery is not automatically enabled in Windows Media Center on a Windows Vista-based computer.
321641	How to troubleshoot common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD - This article describes how to troubleshoot common problems that may occur when a Microsoft Windows XP-based computer cannot read a CD or a DVD in a disc drive. This article contains several methods that you can use to try to resolve these problems.
930526	How to enable the DVD Library in Windows Media Center on a Windows Vista-based computer - This article describes how to enable the DVD Library feature in Windows Media Center on a Windows Vista-based computer. Note In Microsoft Windows XP Media Center Edition 2005, DVD content that is stored on the hard disk appears in the My Videos folder. Windows Media Center on a Windows Vista-based computer displays DVD content in a DVD gallery. However, the DVD Gallery is not automatically enabled in Windows Media Center on a Windows Vista-based computer. APPLIES TO • Windows Vista Home Premium • Windows Vista Ultimate • Windows Vista Home Premium 64-bit edition • Windows Vista Ultimate 64-bit edition
314060	You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31" - After you remove a CD or DVD burning program from your computer, the CD drive or the DVD drive no longer appears in the My Computer window. You might also receive an error message when you try to access the drive. This problem is caused by two Windows registry entries that have become corrupted. [Applies to Windows XP Home Edition - Windows XP Professional]
316529	CD-R drive or CD-RW drive is not recognized as a recordable device - When you attempt to burn data to a compact disc recordable (CD-R) drive or compact disc rewritable (CD-RW) drive, you may not have the option to send data to the CD-ROM drive. [Applies to Windows XP Home Edition - Windows XP Professional]
307844	How to change [hard disk or CD/DVD] drive letter assignments in Windows XP - Also visit Changing Drive Letters in Windows XP? - http://www.dougknox.com/tips/xp_drive_letters.htm
310436	Cannot play a DVD in Windows XP
315350	"Incorrect function" error message when you access the CD-ROM drive, the DVD-ROM drive, or the CD-RW drive [Applies to Windows XP]
921476	Error message when you try to burn a CD or a DVD in Windows XP Media Center Edition 2005: "CD DVD Recorder Required" - When you select the Burn CD/DVD option in Microsoft Windows XP Media Center Edition 2005, you receive the following error message: CD/DVD RECORDER REQUIRED Ensure that you have a CD or DVD recorder installed, and select Create CD/DVD Additionally, the following Error event is logged in the Application log: Event Type: Error Event Source: SonicMCEBurnEngine
314060	CD-ROM access is missing and messages cite error Code 31, Code 32, Code 19, or Code 39 after you remove Roxio Easy CD Creator in Windows XP [Note that the error can occur with any type of CD-writing or DVD software, not just Roxio software.] APPLIES TO • Windows XP Home Edition • Windows XP Professional
194846	How to Make Your CD-ROM Drive Accessible in Safe Mode [Applies to Windows 95, 98, 98 SE]
282530	How to Prevent Drive Letters from Changing After You Add a Hard Disk or a CD-ROM -• Windows Me • Windows 98 Second Edition • Windows 98 Standard Edition • Windows 95
188433	Example page of the Windows 98 CD-ROM Directory Listing - the Contents of the CAB files - (6 of 14) - How to find out what is in the Windows 98 CAB files.