CD/DVD Drive/Writer Problems: Fixing Problems with CD and DVD Drives - Page 2





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CD/DVD DRIVE PROBLEMS - PAGE 2

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CD/DVD Data recovery

CDCheck 3.1 - Requirements: Windows 95/98/Me/2000/XP/Vista - Restore photos, documents & emails. Recover any type of data from any PC. Retrieve lost files from storage devices & MP3 players. Recover files from a formatted drive. And much more..." - http://www.softwarepatch.com/software/cd-recovery.html

If you don't find the answer that can help you to fix your CD/DVD drive problems here, try using various search terms that describe the problem in the Google search box at the top of this page with its Web radio button enabled.

Click the relevant link below to go to that Q&A article. Use your browser's Back button to backtrack.

Some of the fixes provided here require the editing of the Windows Registry. Remember, you should have a restorable backup of your computer's system before you attempt to edit the Registry in case doing so miscarries and renders the computer unbootable.

1. - Why can't I just copy DVD movies to a hard disk drive and then play them?

2. - What is the cheapest and easiest way to use my PC/computer to copy VHS video tapes on to DVD/Blu-ray discs?

3. - I installed two replacement CD drives and now at start-up Windows produces this error message for both of them: "ATAPI incompatible, press F1 to resume"

4. - What is bitsetting (bit setting compatibility bitsetting, bit mode compatibility) with regard to DVD Drives/writers and is it an important feature?

5. - Burned DVDs (DVD-R discs) produce CRC (Cyclic Redundancy Check) error messages

6. - Why can't I write to DVD RAM discs with my PC's internal LG Super Multi DVD Rewriter (model GH22)?

7. - The system requirements of an external/internal DVD/Blu-ray writer that I bought don't match those of my netbook/laptop/desktop PC/computer

8. - If I format a CD-RW disc and drag and drop files to it in Windows XP, would another Windows computer be able to read and write to the same disc?

9. - Why can Windows XP only read some of the CD-RW discs I burned with Nero and Roxio in Windows 98 several years ago?

10. - How do I change the drive letter of my DVD drive (from H: back to D: ) using Windows XP?

11. - Why can't I use CD-R90 CDs?

12. - Why won't the CDs and DVDs that I burn from ISO files boot? - Why aren't the ISO files I burn bootable?

13. - My desktop PC only boots into Safe Mode in Windows XP, so I can't save my data files and images to an external USB CD writer

14. - The website of the Dell/HP laptop PC/computer I want to buy says: "This computer does not have an internal optical drive for software installation."

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OTHER PAGES ON THIS SITE THAT DEAL WITH COMPUTER PROBLEMS
1. - Recovering and repairing Windows XP when a computer crashes or fails to boot11. - Software problems: How to fix problems with Windows, programs, and utilities
2. - Recovering and repairing Windows Vista when a computer crashes or fails to boot12. - Processor problems: How fix common processor (CPU) problems
3. - Windows Vista problems: How to fix problems with Windows Vista13. - Video/graphics card problems: How fix common computer video and graphics problems
4. - Recover, restore and repair Windows 7 (Win7) when a computer crashes or fails to boot14. - USB and FireWire problems: - How to fix common USB and FireWire problems
5. - Windows 7 problems: How to diagnose and fix problems with Windows 715. - Network problems: How to fix common wired and wireless networking and internet problems
6. - Windows XP: How to troubleshoot and fix shutdown, restart (reboot), and startup problems16. - Laptop/notebook problems: How to address or fix the most common laptop/notebook problems
7. - CD/DVD disk drive problems: How to fix problems with CD and DVD drives and discs
8. - Motherboard and power supply problems: How to fix common problems with faulty motherboards (mainboards) and power supplies (PSUs)
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9. - RAM memory problems: How to fix problems with the Random Access Memory
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10. - Hard disk drive problems: How to fix computer hard disk drive (HDD) problems
-

I installed two replacement CD drives and now at start-up Windows produces this error message for both of them: "ATAPI incompatible, press F1 to resume"

Problem

I have a computer running Windows 98 that went bang when the power supply unit gave up the ghost dramatically. I replaced both CD drives and the power supply unit, but this message comes up for both of the drives when Windows 98 tries to install their device drivers: "ATAPI incompatible, press F1 to resume." - What am I doing wrong?

Answer

ATPI stands for the AT Attachment Packet Interface, which is an extension to the EIDE interface that allows support for devices such as hard disk drives, CD/DVD drives, or other IDE computer peripherals.

This issue can be caused by any off the following possibilities: the IDE drive cable is loose or not connected, or the settings in the BIOS are not set properly.

If any hardware has been installed, or the computer has been moved it's possible that the IDE drive or power cables connected to the hard disk drive or the CD/DVD drive may have become loose or disconnected.

Whenever working inside a computer always remember to take precautions against electrostatic discharge (ESD), commonly called static electricity. If necessary, read the warning about static electricity in on the first Build a PC page on this site.

Make sure that the affected hard disk drive or the CD/DVD drive is connected to the motherboard or IDE adapter card properly. See the two Disk Drives pages on this site for information on the cables attached to disk drives and the motherboard's or a PCI adapter card's IDE channels.

If the cables appear to be connected properly, disconnect and then reconnect them, making sure that they're inserted into their connection points properly. And make sure that none of the pins in the IDE connectors on the drive itself or on the motherboard have been bent, or have broken off.

If all of cables have been checked or disconnected and reconnected and you continue to experience the same problem, it's possible that the IDE settings may not be set up properly in BIOS. All of the IDE options should be set to the Auto options.

If you have followed the above steps and continue to have the same problem, it's possible that the computer may have faulty cable(s), drive(s), motherboard, or PCI IDE adapter card, if one is being used.


If I format a CD-RW disc and drag and drop files to it in Windows XP, would another Windows computer be able to read and write to the same disc?

Answer

A technology called packet writing is usually used to allow a user to record files to a CD drive by dragging and dropping files to the drive's icon.

Packet-writing software installs at the driver level. The Universal Data Format (UDF) used in CD packet writing allows the user to use a CD/DVD writer in the same way as a floppy or hard disk drive.

Note that the UDF format is only used for packet writing to CDs. Elsewhere, notably in DVD recording, it has other applications.

Note well that Windows XP only provides standard CD-burning software, it does not provide packet-writing or built-in DVD-writing software; you have to use third-party packet-writing and DVD disc-burning software. Windows Vista and Windows 7 (several versions of which are available now) provide DVD-burning software. Windows Vista and Windows 7 do not require third-party packet-writing software. Read this forum thread on packet writing in Windows Vista:

Packet Writing in Windows Vista [Information applies to Windows 7] - http://www.howtofixcomputers.com/bb/ftopic217669.html

A user can write files to CD-R or CD-RW discs simply by dragging and dropping the files over the drive's icon in My Computer (just Computer in Windows Vista and Windows 7), or placed on the Windows Desktop, or save the files to the drive from within an application, and they should be written to a recordable disc automatically.

The format used in packet writing is called Universal Disk Format (UDF).

Wenguang's Introduction to Universal Disk Format (UDF) -

"UDF is a truly universal file system. It can be used on all kinds of optical media, including read only (CD-ROM, DVD-ROM, BD-ROM (Blu-ray Disc Read-Only)), write once (CD-R, DVD-R, DVD+R, BD-R), rewritable (CD-RW, DVD-RW, DVD+RW, DVD-RAM, CD-MRW, DVD+MRW, BD-RE), and of course block device (hard drives). Even write-once media appears as a big overwritable floppy under UDF." -

http://homepage.mac.com/wenguangwang/myhome/udf.html

Nero InCD - "InCD is a program which formats rewritable CDs (CD-RW, DVD+RW and DVD-RW) in such a way that they can be used like hard discs or diskettes. This means that you can save files from any application onto the CD-RW. InCD uses only rewritable discs (CD-RW, DVD+RW, DVD-RW). Discs which can only be written to once (CD-R, DVD+R or DVD-R) cannot be used with InCD. InCD can handle discs formatted by other packet-writing software. However, InCD is not compatible with other packet writing software. You must uninstall any other packet writing packages before you install InCD." - http://www.argentuma.com/backup/software/incd.html

Packet writing software - http://www.backup4all.com/kb/packet-writing-software-114.html

In theory, a packet-written UDF CD ought to work on another computer with a CD writer and software that recognises the UDF format. Unfortunately, packet-writing and the UDF format aren't completely universal yet. Consequently, different software developers can use different flavours of packet-writing, and even within the proposed UDF standard itself there are two major variants. Recording in the usual CD format (ISO 9660) is much more standardised. An ISO 9660 CD can be written to on almost any computer and can be read on almost any other computer. However, the ISO format doesn't support packet-writing, therefore it can't be used for drag-and-drop recording. Drag-and-drop recording is the easiest way or recording, but another computer may or may not be be able to read the discs. Standard CD burning creates discs that can be read on almost any computer, but you can't use drag-and-drop; files have to be recorded by using the CD writing software. Therefore, if you have to be able to read recorded discs on any computer, it's best not to use drag-and-drop recording.

To read another article on the subject, visit this page: Packet Writing - http://www.mrichter.com/cdr/primer/udf.htm. You can find more information by entering a search term such as packet + writing + udf in the Google search box at the top of this page (with its Web radio button selected).


Why can't I use CD-R90 CDs?

Problem

I have Roxio and Sonic CD-writing software, but I cannot find out how to make those programs write more than 700MBs of data to Philips CD-R90 recordable CDs, which support 790MBs.

Answer

CD-R CDs come in two standard sizes - 650MB, which is 74 minutes of CD audio, and 700MBs, which is 80 minutes of CD audio.

In order to write (burn) high-capacity R90 and R99 CDs requires a compatible CD writer and writing/burning software. Only CD writers that can burn CD-R discs at 24X or greater writing speeds are likely to be compatible with high-capacity CD-R CDs.

Most CD-writing software has a default limit of 79 minutes 59 seconds of audio. A standard audio CD plays at 150KB per second, so 700MB of audio data can play for that long. R90 CD-R CDs should support 90 minutes of audio, or up to 791MBs. The actual capacity of a CD is always a little less than the minutes of audio that the disc supports. R99 CDs support 99 minutes 59 seconds of audio, which translates as 878MB of audio data.

You CD-writing software has a fixed limit of 700MB. Roxio says that because the R90 and R99 formats go against the specifications that have been set for CD-R, which can cause problems, so the company refuses to support those formats.

To write to CDs that are larger than the standard 700MB discs requires software that can do it. Nero 5.5 and later versions can write high-capacity CD-R R99 discs (99 minutes 59 seconds, or 878MBs). However, you have to open Preferences, click on the Expert tab, check the Allow overburn setting, and set a limit. Remember that only CD writers that can burn CD-R discs at 24X or greater writing speeds are likely to be compatible with high-capacity CD-R CDs.

Visit the CD/DVD Drives page on this site to find out which writing formats and speeds your CD/DVD writer supports.

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